Studio and Art Fix Policies
As a community art studio that strives to offer positive creative experience for all, the following policies apply:
1. All sales are final.
2. The maximum number of attendees for most events at Createful is six participants, including the instructor or host.
3. The minimum number of attendees for most events at Createful is 3 participants, including the instructor or host. If the minimum is not reached the day before the event, the event may be cancelled.
4. If the studio cancels an event for any reason, we will extend a full refund to single Art Fix purchases and Open Studio purchases. If you purchased a class card or membership, alternate dates will be made available to you.
5. Once maximum capacity is reached for any event, registration is closed for that class and is not available to be applied to an Art Fix Class Pass.
ART FIX PROGRAM POLICIES
1. Cancellation policies:
- Participants may cancel their registration for an Art Fix session up to 24 hours in advance—and that session will NOT be applied to the purchased Art Fix class pass.
- If participant cancels a registered Art Fix session less than 24 hours in advance, that class will be applied to the purchased Art Fix Class pass and payment is due.
2. Art Fix Class Passes expire on the last day of the Calendar month that the pass was purchased.
3. Once maximum capacity is reached for any one class, registration is closed for that class and is not available to be applied to an Art Fix Class Pass.
STUDIO BOOKING POLICIES
- Createful staff will be present for bookings. However, you decide how much or how little guidance or instruction you would like. You and your guests can come in and use the studio independently or we can lead an art activity or teach a private class.
- The studio is designed for personal gatherings and can accommodate 1-6 adults.
- The studio is available for children 12 years old and up, accompanied by at least one adult. Maximum number of total participants: 8.
- Includes use of studio space and art supplies at the studio, and does not include any art supplies not available at the studio